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Most Frequent Questions

Whether it is a digitized design or vector art, our turnaround time is a maximum of 08 hours. Some large/intricate designs may take more time. We also do Rush Orders within 2 hours (depending on the design) at no extra cost. PROMO Graphic Services makes every effort to make the client's experience with us extremely easy and professional.

Simply email your artwork to info@promographicservices.com or fill the contact us form and we will send the completed design directly back to you via email.

Simply email your artwork to info@promographicservices.com and we will send the free quotation back to you.

For both Embroidery/Digitized, Vector artwork designs & embroidery patches we can accept the following: Illustrator .AI .EPS | Photoshop .PSD | JPEG Bitmap .JPG .JPEG | Windows Bitmap .BMP CompuServe .GIF |TIFF Bitmap .TIF | Corel Draw .CDR | others .ZIP .PPT .TIFF .DOC.

Most of the small editing is free. We only charge if you add a new part to the original logo we have already completed or in case you change your introduction which will need us to re-digitize, such as adding lettering, background. In the latter case, we will let you know the updated charges before start working.

We are confident that our design team at PROMO Graphic Services will meet or exceed your expectations. If it's happens so we will refund your 50% payment.

PayPal or Debit/Credit card over the phone. Please contact us at info@promographicservices.com for more details.

Yes, Our Website is encrypted under a secure connection.

Yes, we make all invoices on a weekly and monthly basis. Payment must be sent upon receipt of invoice. Please contact us at promographicservices@gmail.com for more details.


What Our Client Says About Us

Our customers have consistently expressed their satisfaction and appreciation for our services, products, and support. Their positive feedback highlights our commitment to excellence, reliable solutions, and exceptional customer care. Their testimonials reflect the strong bond we've established with them, serving as a testament to our dedication to meeting their needs and exceeding their expectations.

"PROMO Graphic Services did absolutely excellent work for me designing a logo, website, and other promotional material and did it quickly! I will use them every time I have a need. I can't say enough positive things about the experience."


Eric Hitchcock

Designer/Marketing Adviser

"Our team and I searched for a graphic designer in Ney York a few days before and we are so glad we found PROMO Graphic Services! Not only did we receive great guidance along the way but quick responses for every step of the process. Working with PROMO Graphic Services is something I hope to have with every company I interact with."


Jason Lawrence

Owner, Graphic Designer

"Alan is quite simply a great designer. He has a brilliant eye for what looks good, and quickly understands a brief and the brand behind the brief. Highly recommended.".


Laura Summers

Co-founder of BookMachine

"The design is fantastic, I love the layout, quotes and bullets. Alan is a great expert in his field who totally understands what a design needs to communicate beyond the words. Her insights helped me to really see what my first business book could look like! It was an enjoyable and enlightening discovery process.".


Bev James


"PROMO Graphic Services was a pleasure to work with on my new website. She certainly knows her stuff but, as important, she collaborates very sensitively. The result is a site that not only looks terrific but delivers exactly what I need. I can't recommend her highly enough.".


Nigel Richardson

Writer and journalist

"It's SO good to have lovely brochures! All the hard work on them has resulted in just what we needed – Thanks a bunch!".


Julia Jones

Owner, Traveller

"I've worked with PROMO team on several marketing communications projects. They are a true professional on the design side and, importantly, communicative at all stages of a project. I wouldn't hesitate to recommend Annette for graphic design projects.".


Alison Davey

Marketing Adviser, Real Estate Marketing

"I'm really thrilled with the end product: you have done a brilliant job. Well done!".


Nicole Jones


"Alan is extremely professional in both his work and in his dealings with clients. He has great expertise and demonstrates attention to detail at all times. I would highly recommend PROMO Graphic Services."


Gaynor Cavanagh

Business Owner, GCA

"Richmond Chamber has sourced graphic designs from Alan and every time they have ‘hit the mark.".


Anne Newton

CEO, Richmond Chamber

"Thank you for doing my project with an unrealistic time line and a job well done.".


Ivor Turner

Senior General Manager

Contact Detail

Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days. We will be happy to answer your questions.

  • location


    431 W State St, Brooklyn, NY 11217, USA

  • location

    Production Facility:

    Office No. 134, Sector 62, Noida, INDIA

  • location

    Our Mailbox:


  • location

    Our Phones:

    +1 (646)-349-9763

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